Privacy Policy
Effective Date: 22/09/2024
Introduction
This Privacy Policy describes how Dream-Draws collects, uses, and discloses information, including personal information, in connection with your use of our website. We are committed to safeguarding your privacy and ensuring that your personal data is handled responsibly and in compliance with applicable laws.
Information We Collect
We collect two main types of information on our website:
1. Personal Information
Personal Information refers to data that can identify you as an individual. This includes, but is not limited to:
- Name
- Email Address
- Phone Number
- Mailing Address
- Payment Information
We only collect this information when you voluntarily provide it to us, such as when you:
- Sign up for our newsletter
- Create an account
- Contact us through a form
- Make a purchase or participate in our lottery draws
2. Non-Personal Information
Non-Personal Information refers to data that cannot be used to identify you directly. This includes details like:
- Browser type and version
- Device type (e.g., mobile, desktop)
- Operating system
- IP address
- Browsing activity and usage statistics
We collect this information automatically through cookies and other tracking technologies. This data helps us understand user behavior and improve our services.
How We Use Information
The information we collect allows us to:
- Operate and maintain the website effectively and securely
- Send you newsletters or marketing communications, but only with your consent
- Respond to your inquiries and fulfill your requests
- Enhance and improve the website and your overall user experience
- Personalize content and recommendations based on your browsing habits
- Analyze website usage to improve our services and develop new features
- Comply with legal and regulatory requirements
Sharing of Information
We may share your information with trusted third-party service providers who assist us in operating the website and delivering our services. These providers include:
- Payment processors
- Email marketing services
- Customer support platforms
- Analytics providers
These third parties are contractually obligated to keep your information confidential and use it only for the specific purposes we disclose.
We will never share your personal information with any third parties for marketing purposes without your explicit consent.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected. This may include:
- Processing your transactions
- Complying with legal obligations
- Resolving disputes
We may retain your information for longer periods if required or permitted by law, even after you have closed your account.
Security Measures
We implement reasonable precautions to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption of sensitive data
- Secure servers
- Regular security audits
However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the revised policy on our website. We encourage you to review this policy regularly to stay informed about how we are protecting your information.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Access your personal data
- Request corrections to inaccurate information
- Request deletion of your personal data
- Object to or restrict processing of your data
- Withdraw consent where applicable
To exercise these rights, please contact us using the information provided below.
Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: support@dream-draws.com